Cookie Policy
Understanding how we use tracking technologies on krembex.com
Last Updated: January 2025At Krembex, we believe in transparency. This policy explains how we use cookies and similar tracking technologies on our website. We want you to understand what information we collect, why we collect it, and how you can control your preferences.
Cookies are small text files that websites place on your device. They help us remember your preferences and understand how you interact with our site. Most websites use them, and they've become a standard part of how the web works.
What Are Cookies and How Do They Work?
Think of cookies as digital bookmarks. When you visit our site, your browser stores small pieces of information. Next time you come back, those bits of data help us recognize you and provide a better experience.
Some cookies disappear when you close your browser. Others stick around longer, sometimes for months or even years. We use both types, depending on what we're trying to accomplish.
The technology itself isn't complicated, but it's powerful. A cookie might remember that you prefer viewing our resources in list format rather than grid view. Or it might track which pages you visited so we can improve our content structure.
Types of Cookies We Use
Essential Cookies
These are the non-negotiables. Without them, our website simply wouldn't function properly. They handle basic operations like security, network management, and keeping you logged in as you move between pages.
We don't ask permission for these because they're necessary for the site to work. It's like asking if you want the wheels on your car to turn.
What they do:
- Maintain your session while browsing our learning materials
- Remember items you've added to your course wishlist
- Ensure secure access to your account dashboard
- Balance server load to keep the site running smoothly
Functional Cookies
These make life easier. They remember your choices and preferences so you don't have to set things up every time you visit.
Say you prefer reading articles in a larger font size, or you've set your location to Plymouth to see local workshop times. Functional cookies store those preferences.
Examples include:
- Your preferred language and regional settings
- Font size and accessibility options you've selected
- Whether you've dismissed certain notifications
- Your preferred layout view for our resource library
Analytical Cookies
We want to understand what works and what doesn't. Analytical cookies help us see patterns in how people use our site. Which pages get the most attention? Where do people tend to drop off? What content keeps them engaged?
This data is typically anonymous. We're looking at trends, not tracking individual users. The insights help us make better decisions about content and site structure.
Information we gather:
- Which resilience topics get the most engagement
- How long visitors spend on different resource pages
- Common navigation paths through our content
- Technical details like browser type and screen size
Marketing Cookies
These track your activity across our site to build a picture of your interests. They help us show you relevant content and avoid bombarding you with information you've already seen.
If you've been reading about stress management techniques, we might highlight our upcoming workshop on that topic. Or if you've already signed up for our newsletter, we won't keep asking you to do so.
How we use them:
- Recommend relevant courses based on topics you've explored
- Avoid showing you registration forms for programs you've already joined
- Measure which content prompts lead to course enquiries
- Connect your interactions across different visits
Third-Party Cookies
Not all cookies on our site come directly from us. Sometimes we embed content or tools from other companies. Video players, social media plugins, and analytics services often set their own cookies.
We choose our partners carefully, but once you interact with third-party content, their privacy policies apply. It's worth checking those if you're concerned about who's collecting what.
Common third-party services on our site might include video hosting platforms for our tutorial content, analytics tools that help us understand site performance, and content delivery networks that speed up page loading.
Managing Your Cookie Preferences
Browser Controls
Every modern browser lets you control cookies. You can block them entirely, delete existing ones, or set preferences for specific sites. The exact steps vary depending on which browser you use.
Keep in mind that blocking all cookies will affect how our site functions. Some features simply won't work without them. It's usually better to be selective rather than blocking everything.
How Long We Keep Cookie Data
Session cookies vanish when you close your browser. Persistent cookies stick around for a set period, which varies based on their purpose. Some last a few days, others might remain for up to two years.
We regularly review our cookie retention periods to make sure we're not holding onto data longer than necessary. If a cookie's purpose has been served, there's no reason to keep it.
You can always clear cookies manually through your browser settings. This gives you immediate control, though you'll lose any saved preferences and need to set things up again on your next visit.
Your Rights and Choices
You have real control over your data. UK data protection laws give you the right to know what information we're collecting, why we're collecting it, and how long we'll keep it.
You can request a copy of your data, ask us to correct inaccuracies, or tell us to delete information we've gathered. For most cookie-related data, simply clearing your browser cookies does the job.
If you have questions about our data practices or want to exercise your rights, get in touch. We'll respond within a month, as required by law.
Changes to This Policy
Technology changes. Laws evolve. Sometimes we add new features or partnerships that affect how we use cookies.
When we update this policy, we'll change the date at the top of the page. For major changes, we might notify you directly through email or a prominent site notice.
It's worth checking back occasionally, especially if privacy matters to you. We try to keep the language straightforward and avoid legal jargon wherever possible.
Questions About Our Cookie Policy?
If something's unclear or you want to discuss your privacy preferences, we're here to help. Our team at Krembex takes data protection seriously and we're happy to explain our practices in more detail.